30 Day Refund/Return Policy

🔒 Lock Block 30-Day Return Policy

We want you to love your purchase! If you’re not completely satisfied, you can return your product within 30 days of delivery for a refund or exchange.

Conditions:

  • Item must be unused, in its original packaging, and in good condition.

  • Proof of purchase and clear photo evidence of the item’s condition must be provided.

  • Returns for faulty or incorrect items are covered by us — all other returns are at your own shipping cost.

  • Refunds are processed within 7–10 business days after inspection of the returned product.

To start a return, please email support@lockblock.co.za or send a Whatsapp to: 076 431 5737 with your order number and photos of the item.